Guest Requests

Let guests shape the soundtrack. Without taking control of the room.

Guests choose from music you've approved. Stylish Ambience decides when those requests fit the soundtrack.

No staff queue management. No open jukebox. No hijacking the atmosphere.

In live venues

Guests are already using it

Guest Requests are running in live hospitality venues today. Guests choose from an approved catalogue; Stylish Ambience accepts the request and works it into the existing soundtrack.

Real requests. Real venues. Delivered automatically.

How it works

From scan to soundtrack

Scan. Choose. Submit. Stylish Ambience takes it from there.

Scan QR
Step 1

Scan

Guests scan the venue QR code. Nothing to download.

Browse
Step 2

Choose

Browse music approved for that venue.

Your requests
Step 3

Review

Choose several tracks and review them before submitting.

Submit / Pay
Step 4

Submit / Pay

Submit free requests or pay securely on the guest's own phone.

Success
Step 5

Into the soundtrack

Stylish Ambience plays accepted requests when they fit the room.

Tap any screenshot to view full screen

The guest chooses the track.Stylish Ambience chooses the moment.

Requests join the existing soundtrack at the next suitable moment rather than simply taking over what plays next.

Control

Participation, within your rules

Every venue trades differently. Operators decide where Guest Requests fit: which music guests can choose, when requests are available, whether they're free or paid, and how much participation is appropriate.

Stylish Ambience handles everything after that.

You control

  • Approved music
  • Opening times
  • Free or paid
  • Price
  • Guest limits
  • Availability by venue

Requests can run all day, only on selected evenings, or around particular events.

The difference

Participation, not a jukebox

Traditional jukeboxStylish Ambience
Guest controls playbackGuest influences the soundtrack
Broad/unrestricted choiceVenue-approved catalogue
Plays as a direct selectionPlays when it fits
Separate music experienceWoven into the existing soundtrack
Can dominate the roomVenue retains control

Why it works

Participation without surrendering the atmosphere

  • Guests get a say

    They can put something of themselves into the soundtrack.

  • Managers don't inherit a queue

    Requests are handled automatically.

  • The venue keeps control

    Every available track and participation rule comes from the venue.

  • Operators can see what happens

    Request Intelligence shows participation and request activity across venues.

Your choice

Free or paid

Guest Requests can be included as a free participation feature or offered as a paid experience.

For paid requests, guests pay securely on their own phone via Stripe. Staff don't handle cash, operate a card machine or manage the transaction.

You set the price, typically 50p–£2 per request. Paid request revenue is split 60/40 in the venue's favour.

Guests participate. Staff don't become the DJ.

Request Intelligence

See what guests are asking for

Guest Requests don't disappear into the player. Operators can see what was requested, where, when, whether it played and how long delivery took.

Across multiple venues, it becomes a clear picture of guest participation across the estate.

  • See participation across the estate

    Accepted requests, delivery, requesting venues and outcomes in one place.

  • See what guests actually choose

    Track, artist and venue trends show how guests are participating across different rooms.

Participation you can see, without surrendering control of the soundtrack.

Explore Estate Management →

FAQ

Frequently Asked Questions

Guest Requests are part of the platform

The everyday soundtrack continues automatically. Guest Requests add controlled participation when the venue wants it, alongside Specials, Sports Pack, reporting and estate-wide visibility.

Let guests participate. Keep control of the room.